Keeping your shit running smoothly.
Websites that don’t often need edits but want someone to monitor updates and security issues.
- Daily Backups
- Monthly Plugin & Theme Updates
- Troubleshooting support
30 minutes of updates/revisions
Your website is a living document. It can be updated and changed as much as you like; it can also tank whenever you least expect it. Much like your car or your eyebrows, your website needs regular maintenance to keep it performing at it’s best. The “set it and forget it” websites of yesteryear no longer exist.
I know website maintenance may seem like one of the most unfun parts of running a website, it truly is one of the most important.
Basic Support*: All issues and revisions responded to within the typical time frame of 2-3 business days, with the exception of website being offline, which will be addressed at the earliest possible opportunity.
- Does not roll over, overages billed at the standard hourly rate
- You are responsible for creating all your content.
- All maintenance packages are month to month without long term contracts, however, they will be setup as an auto debit to your account.
How will I be billed?
All maintenance packages are month-to-month without long-term contracts, however, they will be setup to auto debit your account on the first of each month.
What if I don't have a WordPress site?
Other website platforms have different maintenance needs that WordPress sites and will require a different plan. Send me an email and let me know what platform you’re on and I’ll let you know how we can work together!
My site was built by someone else, can I still use The Queen's service?
Of course! I’m happy to take clients that have sites built by other designers. However, due to the complex nature of WordPress and individual developer’s theme choices, I will need to do an assessment on your site before you pick a website maintenance package.
This assessment will allow me to jump into your site to make sure I can guarantee everything I promise in your website maintenance package. There is a one time $135 fee for this assessment.
**I will need login access to the backend of your site, and possibly other sites related to your website.
I need more than 30 minutes of updates!
Additional time can be purchased at any time and will be invoiced separately at the end of the month. Time will be billed at a discounted rate of $135/hr.
How do I cancel?
While I’ll be sad to see you go, I understand life happens and I won’t make you feel guilty for leaving. Send me an email indicating you’d like to cancel your monthly service, and I will cancel your next payment. Unfortunatly, I cannot cancel same day payments, or cancel retroactively, so you’ll need to let me know before the 1st of the month in which you’d like to cancel.